
Engaging in social media isn’t easy. Before jumping in and building channels, think through what you want to accomplish and what your customers need from you.
People. Social. Mobile. Tech. Humor.

Engaging in social media isn’t easy. Before jumping in and building channels, think through what you want to accomplish and what your customers need from you.

Just a reminder that clicking that “Like” or “Favorite” button for your own posts on the various social networks can be a little creepy…

What does it really mean to “do” social media? Does it just mean setting up a Facebook page and a Twitter account or is there a lot more to it than that?

What can we learn when one business takes their anger out on another business in the social media space? Check out this great post by blogger Amy Stewart.

In this post, I do a social media brain dump of tips, best practices, and experiences regarding social media strategy and the various social networking channels.
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