Cupcakes And Controversy: A Lesson In Business Social Media Etiquette

What happens when one business beats up another using social media?

What can we learn when one business takes their anger out on another business in the social media space? Check out this great post by blogger Amy Stewart.

Innovators, Entrepreneurs, and Developers: Use Your Skills In The Fight Against Diabetes!

Do you love a good challenge? Put your innovation skills to the test in the 2012 Data Design Diabetes Innovation Challenge and put your development or design skills to the test in identifying the next advancement in diabetes care!

Do you love a good challenge? Put your innovation skills to the test in the 2012 Data Design Diabetes Innovation Challenge and put your development or design skills to the test in identifying the next advancement in diabetes care!

Social Media Comic: Your Customers Are Not The Enemy!

Your customers are not your enemy! Are you listening to their feedback? Photo via Kaibara87 on Flickr via Creative Commons license

Do you treat the complaints of your customers with the respect they deserve or do you treat your customers like the enemy? Maybe you should listen more closely to the feedback they are offering!

How I Got My Job As Director Of Social Media – Step 1: Build Experience Then Blog, Tweet, Collaborate!

Details on how I got my job as a director of social media by leveraging social media

For those looking to build a career in social media, I thought I might share the story as one example of how to get a job in social media by using social media.

[Infographic] Is Your Brand Really Engaging Or Are You Just Wasting Time With Social Media?

Is your brand REALLY engaging in social media? OR are you just wasting your time?

Is your brand is actually engaging with your online community or just marketing to them? The following infographic provides a series of steps to determine whether you’re engaging or just yacking….