Social Intranet Best Practices – Provide Users With An Advanced Search Option

Searchability is key in allowing your users to find content on your Intranet. While most users are happy with conducting a simple keyword search using a single text box, an advanced search feature allows users to find information and find it faster.

Social Intranet Tip – Get To Know Your Users Through Personas

Driving user adoption is one of the key challenges for any Intranet portal, but one of the most effective ways to ensure that your users are getting the most of your Intranet functionality is to ask them how they want to use it, observe how they actually use it, and either add/modify functionality to meet their needs or train them to use the portal better.

Social Intranet Best Practices – Driving User Adoption

Over the years, I have been privileged to work on a variety of Intranets ranging in shapes and sizes. Some were for large corporations, others were for small non-profits. Some were heavily governed, others were driven by user content. Even though each of these Intranets were unique in their own ways, they had one key element in common – strong user adoption. Without a strong user community that recognized the value of the Intranet, each would have failed.