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Social Media Comic – Communicating With Your Customer Community
Posted on May 15, 2012 | No CommentsLet's face it...sometimes things go wrong. Communicating with your customers about issues that arise and letting them know what steps you're taking to resolve can go a long way.Social Media Isn’t About The Numbers! Or Is It?
Posted on April 17, 2012 | 67 CommentsWhen judging the success of your social media activities, are you using the right criteria? Artificial numbers like friends, followers, and klout might not be the best measures.Thumper’s Rule – Knowing When And How To Avoid An Online Argument
Posted on March 11, 2012 | 35 CommentsThe Web is filled with great, constructive online dialogs. But sometimes, netizens argue just to argue. Here are a few tips and tricks I have collected over the years to avoid engaging in an argument that could get you banned from a community...or worse.Tech Tip: Defraggle (Or Defragment) That Hard Drive For Better Computer Performance
Posted on March 4, 2012 | 19 CommentsFrustrated by a slow computer? Try cleaning up your hard drive and running a defragmentation utility to speed things up.3 Reasons Why Pinterest May Succeed Where Google+ Has Failed
Posted on February 27, 2012 | 52 CommentsPinterest continues to draw traffic, offering significant advantages over Google+. But can they stay out of legal trouble over copyright law?2011 Round-Up Of My Social Media Cartoons And Comics
Posted on January 8, 2012 | 28 CommentsAll my social media cartoons and comics linked in a single post. Feel free to use these in your blog posts or presentations with the proper attribution.Celebrating A Birthday – Twitter Style
Posted on January 7, 2012 | 17 CommentsEver wonder what a team of social media geeks do to celebrate a birthday? Check out this cube turned into a Twitter bird cage, as well as a cool Twitter cake and cookies!Social Media Comic – Why Don’t Our Customers Like Our Facebook Page?
Posted on January 5, 2012 | 3 CommentsIf your customers don't like your products or services, having a Facebook page or Twitter account won't help make them any better.






















