Do you know what can happen when you engage in customer support using social media? Do you know what can happen when you don’t?
BrainDump: 101+ Things You MUST Know About Social Media For Business
In this post, I do a social media brain dump of tips, best practices, and experiences regarding social media strategy and the various social networking channels.
[INFOGRAPHIC] Peer Pressure Can Be Multiplied Through the Social Media
Can social media increase peer pressure on teens, resulting in an increased likelihood of using alcohol or drugs? Check out the findings of this study.
[COMIC] Who Is Running Your Social Media Channels? Is It Your Intern?
Are you willing to risk your company reputation by putting an intern in charge of your social media channels? Would you be prepared if their activities sparked a social media crisis for your company?
What Do Your Social Media Updates Say About You?
Are your social media status updates turning your friends off? Take a moment to look at your updates from their POV and see why others might be unfriending or unsubscribing from your updates.
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