Get Blog Updates & Cartoons In Your Inbox
Our Sponsors
About Sean
People Archive
Social Media Comic – Communicating With Your Customer Community
Posted on May 15, 2012 | No CommentsLet's face it...sometimes things go wrong. Communicating with your customers about issues that arise and letting them know what steps you're taking to resolve can go a long way.
Good Or Bad – You Must Engage With Your Customers Through Social Media
Posted on May 1, 2012 | 23 CommentsParticipating in the social space is becoming a cost of doing business for most companies and requires preparation for engagement with customers who have had both positive and negative experiences. Are you ready to engage?
Sex, Drugs, and Social Media – Do You Talk To Your Kids About Their Digital Behaviors?
Posted on April 22, 2012 | 43 CommentsHave you thought about talking to your teen about the good, bad and ugly of social media?
Will Facebook Always Be Free? Probably Not For Everyone!
Posted on April 14, 2012 | 67 CommentsAlthough the Facebook login page clearly says It's Free And Always Will Be...their Terms of Use has a bit of a different twist hidden amongst the legalese.
Social Media Ostriches – The Corporate Hypocrisy Of Blocking Employee Access To Facebook and Twitter
Posted on April 5, 2012 | 52 CommentsI find it mildly amusing that some companies are becoming social media ostriches and sticking their heads in the sand by denying access to sites like Facebook, Twitter, and LinkedIn. In this article, I cover my top five hypocrisies in corporate arguments for blocking employee access to social media.
10 Questions You Should Ask Your Social Media “Expert”, “Guru” or “Wizard”
Posted on April 1, 2012 | 67 CommentsFinding a social media professional to help you with your online activities can sometimes be a tough process. There are plenty of "experts", "gurus" and "wizards" out there and many of them don't have the experience you need. Hopefully, these 1o questions can help you in the process of finding someone who really understands your business and can help formulate and execute a plan to engage with your community online.
Thumper’s Rule – Knowing When And How To Avoid An Online Argument
Posted on March 11, 2012 | 35 CommentsThe Web is filled with great, constructive online dialogs. But sometimes, netizens argue just to argue. Here are a few tips and tricks I have collected over the years to avoid engaging in an argument that could get you banned from a community...or worse.
Innovators, Entrepreneurs, and Developers: Use Your Skills In The Fight Against Diabetes!
Posted on March 6, 2012 | 8 CommentsDo you love a good challenge? Put your innovation skills to the test in the 2012 Data Design Diabetes Innovation Challenge and put your development or design skills to the test in identifying the next advancement in diabetes care!
