People

Can Good Social Media Customer Service Help You Grow Your Brand?

Do you know what can happen when you use social media to help you customers?

Do you know what can happen when you engage in customer support using social media? Do you know what can happen when you don’t?

Filed Under: Blogs, Facebook, Featured, Google+, Instagram, LinkedIn, People, Pinterest, Social Media, Twitter, Workplace, YouTube Tagged: customer service, facebook, social media, social networking, Twitter

Sean R. Nicholson 27 Comments

Cupcakes And Controversy: A Lesson In Business Social Media Etiquette

What happens when one business beats up another using social media?

What can we learn when one business takes their anger out on another business in the social media space? Check out this great post by blogger Amy Stewart.

Filed Under: Facebook, Featured, People, Social Media, Workplace Tagged: best practices, collaboration, customer service, facebook, social, social media, social networking, tips

Sean R. Nicholson 7 Comments

[INFOGRAPHIC] Peer Pressure Can Be Multiplied Through the Social Media

Can social media increase peer pressure on teens relating to drugs and alcohol?

Can social media increase peer pressure on teens, resulting in an increased likelihood of using alcohol or drugs? Check out the findings of this study.

Filed Under: Blogs, Facebook, Google+, LinkedIn, People, Pinterest, Social Media, Twitter, YouTube Tagged: social media, social networking

Sean R. Nicholson 17 Comments

[COMIC] Parenting In The Age Of Social Media

Social media can be a useful tool for parents

Social media can present challenges for both teens and parents. But sometimes it offers us the “persuasive” tool that we need to get things done.

Filed Under: Blogs, Facebook, Featured, Humor, People, Social Media Tagged: cartoon, comic, comic strip, humor, parents, social media, social networking, teens

Sean R. Nicholson 37 Comments

[INFOGRAPHIC] Do Teens Prefer Social Media To Real Life?

Are you prepared to talk with your kids about social media?

Many adults feel that teens are making a shift from in-person communications to digital ones. This infographic and the underlying study provides some interesting insights as to whether teens prefer to chat face-to-face or via social media channels like Facebook or Twitter.