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Social Media Archive
Social Media Comic – Communicating With Your Customer Community
Posted on May 15, 2012 | No CommentsLet's face it...sometimes things go wrong. Communicating with your customers about issues that arise and letting them know what steps you're taking to resolve can go a long way.
Updated: How To Remove the Yahoo! News, Washington Post, SocialCam or Spotify Notifications From Your Facebook Ticker
Posted on May 10, 2012 | 33 CommentsI've been asked this question more than a few times, so I thought I'd pass it along here. If you hate that Yahoo! News, SocialCam, Pinterest or Washington Post is pushing articles into your Facebook timeline, there is a quick way to get rid of them. The app gives you the opportunity to hide a specific story, but doesn't give you the chance to hide everything from these apps.
Good Or Bad – You Must Engage With Your Customers Through Social Media
Posted on May 1, 2012 | 23 CommentsParticipating in the social space is becoming a cost of doing business for most companies and requires preparation for engagement with customers who have had both positive and negative experiences. Are you ready to engage?
Sex, Drugs, and Social Media – Do You Talk To Your Kids About Their Digital Behaviors?
Posted on April 22, 2012 | 43 CommentsHave you thought about talking to your teen about the good, bad and ugly of social media?
Social Media Isn’t About The Numbers! Or Is It?
Posted on April 17, 2012 | 68 CommentsWhen judging the success of your social media activities, are you using the right criteria? Artificial numbers like friends, followers, and klout might not be the best measures.
Will Facebook Always Be Free? Probably Not For Everyone!
Posted on April 14, 2012 | 67 CommentsAlthough the Facebook login page clearly says It's Free And Always Will Be...their Terms of Use has a bit of a different twist hidden amongst the legalese.
Updated Social Tip: Organizing Photos In The New Facebook Timeline
Posted on April 7, 2012 | 51 CommentsMoving photos from one album to another has become a little more difficult in the new Facebook timeline. Here are step-by-step instructions on how to do it.
Social Media Ostriches – The Corporate Hypocrisy Of Blocking Employee Access To Facebook and Twitter
Posted on April 5, 2012 | 52 CommentsI find it mildly amusing that some companies are becoming social media ostriches and sticking their heads in the sand by denying access to sites like Facebook, Twitter, and LinkedIn. In this article, I cover my top five hypocrisies in corporate arguments for blocking employee access to social media.
