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Good Or Bad – You Must Engage With Your Customers Through Social Media
Posted on May 1, 2012 | 23 CommentsParticipating in the social space is becoming a cost of doing business for most companies and requires preparation for engagement with customers who have had both positive and negative experiences. Are you ready to engage?
Social Media Isn’t About The Numbers! Or Is It?
Posted on April 17, 2012 | 68 CommentsWhen judging the success of your social media activities, are you using the right criteria? Artificial numbers like friends, followers, and klout might not be the best measures.
Social Media Ostriches – The Corporate Hypocrisy Of Blocking Employee Access To Facebook and Twitter
Posted on April 5, 2012 | 52 CommentsI find it mildly amusing that some companies are becoming social media ostriches and sticking their heads in the sand by denying access to sites like Facebook, Twitter, and LinkedIn. In this article, I cover my top five hypocrisies in corporate arguments for blocking employee access to social media.
Thumper’s Rule – Knowing When And How To Avoid An Online Argument
Posted on March 11, 2012 | 35 CommentsThe Web is filled with great, constructive online dialogs. But sometimes, netizens argue just to argue. Here are a few tips and tricks I have collected over the years to avoid engaging in an argument that could get you banned from a community...or worse.
10 Tips For Taking A Vacation From Social Media
Posted on February 22, 2012 | 33 CommentsAre you preparing for an upcoming vacation and want to relax and go off-the-grid? Here are some tips to taking a vacation from social media.
2011 Round-Up Of My Social Media Cartoons And Comics
Posted on January 8, 2012 | 28 CommentsAll my social media cartoons and comics linked in a single post. Feel free to use these in your blog posts or presentations with the proper attribution.
Give Your Family A Special Holiday Gift This Year – You
Posted on December 24, 2011 | 1 CommentThis holiday season, power down and reconnect with your friends and family in real life. Enjoy the moments that matter!
Think Twice About Automating Your Social Media Efforts
Posted on December 21, 2011 | 29 CommentsDo you schedule or automate your social media activities? It is useful or does it actually undermine the purpose of social media...to connect individually with your customers or community?
