
Still trying to understand the value of social media and how it works? Grab a cup of coffee and check out this great infographic from MarketplaceMaven that explains social media through coffee.
People. Social. Mobile. Tech. Humor.

Just a reminder that clicking that “Like” or “Favorite” button for your own posts on the various social networks can be a little creepy…

What does it really mean to “do” social media? Does it just mean setting up a Facebook page and a Twitter account or is there a lot more to it than that?

Do you know what can happen when you engage in customer support using social media? Do you know what can happen when you don’t?
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