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Good Or Bad – You Must Engage With Your Customers Through Social Media
Posted on May 1, 2012 | 23 CommentsParticipating in the social space is becoming a cost of doing business for most companies and requires preparation for engagement with customers who have had both positive and negative experiences. Are you ready to engage?
Social Media Ostriches – The Corporate Hypocrisy Of Blocking Employee Access To Facebook and Twitter
Posted on April 5, 2012 | 52 CommentsI find it mildly amusing that some companies are becoming social media ostriches and sticking their heads in the sand by denying access to sites like Facebook, Twitter, and LinkedIn. In this article, I cover my top five hypocrisies in corporate arguments for blocking employee access to social media.
10 Tips For Taking A Vacation From Social Media
Posted on February 22, 2012 | 33 CommentsAre you preparing for an upcoming vacation and want to relax and go off-the-grid? Here are some tips to taking a vacation from social media.
2011 Round-Up Of My Social Media Cartoons And Comics
Posted on January 8, 2012 | 28 CommentsAll my social media cartoons and comics linked in a single post. Feel free to use these in your blog posts or presentations with the proper attribution.
Give Your Family A Special Holiday Gift This Year – You
Posted on December 24, 2011 | 1 CommentThis holiday season, power down and reconnect with your friends and family in real life. Enjoy the moments that matter!
Think Twice About Automating Your Social Media Efforts
Posted on December 21, 2011 | 29 CommentsDo you schedule or automate your social media activities? It is useful or does it actually undermine the purpose of social media...to connect individually with your customers or community?
10 Words And Phrases Social Media Pros Should Help Their Clients Understand
Posted on December 9, 2011 | 6 CommentsSpeaking social can sometimes be tough, especially with clients who haven't yet engaged in social media or sometimes just "don't get it". Even those clients who do get social are sometime confused about some of the specific terms and jargon that social media pros use.Employees Are A Critical Element To Your Social Media Success – Are You Leveraging Yours? Apple Isn’t!
Posted on December 6, 2011 | 6 CommentsWithout people and their personal relationship information, social media sites like Facebook and Twitter would be reduced to...well...MySpace. A barren wasteland full of bots and spam. When I mention people, I'm not just talking about your customers, prospective customers, bloggers, tweeters, and professional contacts on LinkedIn. I'm also talking about your employees.
