Enjoy a little social media humor now and then? Check out my roundup of the social media comics that I created in 2012.
What does it really mean to “do” social media? Does it just mean setting up a Facebook page and a Twitter account or is there a lot more to it than that?
Do you know what can happen when you engage in customer support using social media? Do you know what can happen when you don’t?
Can social media increase peer pressure on teens, resulting in an increased likelihood of using alcohol or drugs? Check out the findings of this study.
Are you willing to risk your company reputation by putting an intern in charge of your social media channels? Would you be prepared if their activities sparked a social media crisis for your company?
Are your social media status updates turning your friends off? Take a moment to look at your updates from their POV and see why others might be unfriending or unsubscribing from your updates.
Do you take the time to really learn about the various social media channels or are you just surfing from Facebook to Twitter to Pinterest?
A social media strategy isn’t something you can get from an eBook. It’s something that needs to be uniquely tailored to your specific business goals.
Do you let the timesink of online channels like Facebook, Twitter, YouTube and Pinterest take you away from your real life? How do you avoid getting “sucked in” to hour of online engagement?
Participating in the social space is becoming a cost of doing business for most companies and requires preparation for engagement with customers who have had both positive and negative experiences. Are you ready to engage?