LinkedIn is a very popular social media site with millions of users worldwide. Linkedin is distinct from the many other social media sites because it’s intended to be a professional network, however, there are some issues with linkedin.
LinkedIn is great for promoting yourself, keeping up-to-date with your favorite companies, and creating and maintaining valuable professional relationships. While social media sites work smoothly most of the time, even the biggest and most popular of them can have issues, and LinkedIn is no exception.
Common issues with LinkedIn often include:
- LinkedIn sign in issues
- Issues with LinkedIn profiles
- Issues with accessing LinkedIn content like the news feed
- Crashing issues with the LinkedIn mobile app
Are you experiencing issues or errors while accessing the LinkedIn social network? Here are some insights as to what causes these eight common issues and steps to resolve them.
LinkedIn Feed Not Refreshing
One of the more common issues people experience with LinkedIn is their feed not refreshing. In this situation, you might post an update to LinkedIn but the update isn’t shown and your LinkedIn homepage feed appears to be static.
The default setting, Top Updates, only shows you the updates that are selected for you by LinkedIn’s algorithm. This can be corrected by selecting the Recent Updates setting instead, which will show the most recent updates in your feed, not just the ones that LinkedIn thinks you would want to see.
LinkedIn Won’t Let Me Login
Some issues with LinkedIn are fundamental, such as what should you do if you can’t login to LinkedIn?
If you can’t login to LinkedIn from your computer, this may be related to the email address that you are attempting to use to login to your LinkedIn account.
If, as LinkedIn recommends, you have added business, personal, and other alternate email addresses into your LinkedIn account, LinkedIn may have switched your primary email address to one of your alternate email addresses. You can try to address by attempting to login using each of your alternate email addresses along with your password.
LinkedIn says “Unfortunately Linkedin has stopped working” when I try to post something
If LinkedIn has stopped working, you may need to do some detective work to fix this.
If the problem is on LinkedIn’s side, you may just need to sit back and wait for the issue to resolve itself. However, the problem may be on your side, in which case here are a few ways you can try troubleshooting it:
- Check reputable sources to see if the problem is on LinkedIn’s side, like @LinkedInHelp on Twitter
- Check LinkedIn’s Down Detector for its service status by visiting DownDetector.com/Status/LinkedIn
- Search LinkedIn’s Help Center for troubleshooting tips and hints on the issue you are experiencing
- Log out of your account then back in
- Clear your browser’s cache and cookies, then log out and back into your account
- Try to log in from a different web browser. If the problem is only happening on one browser, you may need to update it.
LinkedIn Keeps On Crashing
If your LinkedIn app is crashing a lot, here are a few ways you can try troubleshooting this for either iOS or Android devices:
- Monitor @LinkedInHelp on Twitter and look for posts related to iOS crashes
- Log out of the app, then back in
- Restart your device by fully powering it off, then back on again
- Confirm your device is running the latest version of iOS
- Confirm your device is running the latest version of the LinkedIn app
- Uninstall/delete the app from your phone, then reinstall it from your device’s app store
My LinkedIn Account Has Been Restricted
Sometimes you are unable to use LinkedIn because you have done something to land yourself in “LinkedIn jail.” In other words, you have violated LinkedIn’s User Agreement resulting in your account being restricted or suspended.
One of the quickest ways to have your LinkedIn account restricted is if you are too active. If you are doing a large number of page searches and profile views, LinkedIn may think you are using an automated or manual process to systematically view LinkedIn pages, which is not allowed.
To unrestrict your LinkedIn account, you can submit an appeal to LinkedIn support by following the on-screen message you will see when you try to log in on the site. Alternatively, you can get help from the FAQs and links in LinkedIn Help or message them through Contact Us page.
LinkedIn Tells Me There Was An Unexpected Problem
One of the most frustrating issues you may encounter with LinkedIn is the dreaded “Unexpected Problem” message.
Because this is a nebulous error, there aren’t any specific, sure-fire solutions to address it. If you receive this message multiple times, LinkedIn recommends you try the following:
- Log out of your account then back in
- Try to log in from a different web browser. If the problem is only happening on one browser, you may need to update it.
- Clear your browser’s cache and cookies, then log out and back into your account
- If none of the above fixes work, contact LinkedIn Help
LinkedIn Removed My Post
There may be times that it appears LinkedIn has removed your post. When this happens, it’s likely your post hasn’t been removed, but instead, your post isn’t visible with your current settings.
When you post on LinkedIn, you might think that your post should display at the top of your connection’s feed immediately after posting, but it doesn’t. This is because by default the LinkedIn feed does not display posts chronologically. Instead, content that LinkedIn’s algorithms consider relevant, interesting, or popular is prioritized ahead of content that doesn’t meet these criteria, regardless of when the content was posted.
Once you have posted on LinkedIn or published an article, you can see your posts, articles, and activity on other people’s posts on your Recent Activity page. You can access this page either through your LinkedIn profile page OR the Me droplist by clicking Posts & Activity.
LinkedIn Doesn’t Work At All
Finally, there are times when LinkedIn just doesn’t work, period. If you have tried the tips and techniques above and not found a fix, then the problem is likely with LinkedIn’s servers or access to them. The best thing to do in these situations is the following:
- Check LinkedIn’s Down Detector for its service status by visiting DownDetector.com/Status/LinkedIn
- Log out of your account then back in
- Clear your browser’s cache and cookies, then log out and back into your account
- If you are using a computer, restart it. If you are using a phone, power it off, then back on.
I hope you’ve enjoyed and found this information useful. If you have additional experiences or tips to share related to solving LinkedIn issues, post in the comments below and we can keep this discussion going!
— Sean