- Just created (I was banned 2 seconds after pushing the “Create Account” button and
- Had never posted a photo or comment from (since the ban happened immediately)
I mean, Instagram is notorious for banning accounts without any notice. They are pretty clear about the reasons that they might ban an account, but when it happens, there usually aren’t any warnings…it just happened. I hadn’t even upload a single instagram post and BOOM! Instabanned.
How Do You Know When Instagram Has Banned You?
I have seen multiple accounts with upwards of 100K followers who are suddenly banned. Those who plan for the possibility that it might happen often create a backup account to use while they try to resolve the issue.
In my situation, however, my account was immediately banned upon being created.If your Instagram account is banned, there are steps you can take to get it back. Click To Tweet
My wife and I are starting a new travel blog at FlatlandersIn.com with the goal of documenting and sharing our travel and providing tips and recommendations for those who might be interested.
As part of the blog-building process, I attempted to create a new Instagram business account at the handle of @FlatlandersIn. Nothing provocative…nothing offensive or incendiary. Just a simple handle where we can share our travel photo.
NOTE: Flatlanders are not flat-Earthers. For those not familiar with the term, flatlanders are people from flat areas of the country like Kansas, where we reside. Flat-earthers, on the other hand, well…don’t get me started.
Yet, upon clicking the “Create Account” button, I immediately received a notice that my Instagram account was deactivated. The account was created, it’s not like our Instagram signup was blocked. Heck, we even got the confirmation that the account had been created.
Here’s what the notice looks like.
Oh, goodie! Instagram deactivated my account before I even posted a single image.
How Do You Appeal An Instagram Ban?
Knowing that Instagram is going to play a big role in our blog, I decided to go through the steps and document them for anyone else who is experiencing this issue. The goal is to figure out and share the exact steps on how to get unbanned from Instagram.
Unfortunately, Instagram support is notoriously bad and automated using AI, so I wasn’t looking forward to the process, but if it helps someone else out it’s totally worth the hassle.
Here are the steps I took.
NOTE: These steps worked for me because I followed them exactly. I performed every step that Instagram/Facebook asked me to. DON’T skip steps. DON’T leave emails unanswered. DO everything they ask of you.
Step 1 – Appeal The Ban Using The Instagram App
To kick of the process, you need to appeal the ban using the Instagram app. That means attempting to login and then, when you get the ban notification, click the “Appeal” link.
Click the Appeal link in the app and follow the steps to start the Instagram appeals process
In the Instagram appeal form that follows, fill in ALL the information. Don’t skip any fields and be sure to include an email address that is live and you are actively monitoring. You are going to want to reply back to the requests for information quickly.
NOTE: In a lot of cases, Instagram is trying to prevent bots or inflammatory people from creating accounts. They likely flagged your account for a reason, so you need to prove to them that you are legit. In my case, the fact that our blog is named “Flatlanders In” might have triggered some “Flat-Earther” logic in their AI.
During the process, you are going to be asked to provide some sort of proof, in the form of a document, that shows that you are a human being and you are entitled to the Instagram account.
In my case, I uploaded a receipt from GoDaddy showing that I had purchased the domain. This is the what the attachment looked like:
To prove to Instagram that I am a human and own the domain, I uploaded the receipt for the domain purchase.
Once you have attached your proof of being a human, submit your appeal request.
Step 2 – Wait For The First Of Additional Requests For Information
Again, the AI is trying establish that you are a human being and you aren’t some shady, black-hat trying to make a new Instagram account and manipulate Instagram or use it for bad purposes.
So, the next request for information I received was sent to the email on file for the account, to prove that it is a legit email address and there is a human paying attention to it. Because Instagram is going to try to connect with you via email, it’s important that you monitor the email address you used to create the Instagram account that’s blocked.
Here’s what the first email looked like:
This is the first email request for information from Instagram requesting a business document.
Pretty straightforward, right? Now that they know I am a human being monitoring the email address on file, they want me to reply back with a business document that proves I have the right to use the Instagram handle that is associated with the domain.
I replied back with a copy of my utility bill where our office for FlatlandersIn resides.
Step 3 – Prove That You Are REALLY A Human Being.
Now it starts to get kind of silly but Instagram wants to make sure I really, really, really am a human being.
So, they sent the email below asking me to write out a code, write my name, and the Instagram handle and then take a photo of me holding it and reply with the photo.
Now Instagram wants me to take a photo of myself with a code.
At this point, I feel like Instagram’s AI is just making me jump through hoops to see how silly it can make the human look. And I do feel pretty silly asking someone to take a photo of me holding a piece of paper with a code on it.
Just me…holding a silly piece of paper with a code on it so I can get my Instagram account unlocked.
Step 4 – Hurry Up And Wait.
This is the hardest part.
Did all of my emails work? Is the AI paying attention? Did my answers and documents and photos satisfy its need? Will I get my brand new Instagram unblocked?
All of the emails say that they will respond back in 1-2 days. I was banned on a Tuesday, I submitted my documents on the following Wednesday, so the hope was that bots would reply back and give me access by Friday.
Step 5 – Celebrate The Success
Well, it didn’t take but a few hours for the AI bots (or maybe a human at Facebook/Instagram) to review the documents that I sent over and lift the ban on our account.
I received the email below that the ban on the account was lifted and I should be able to login to the account now.
After jumping through all the hoops, Instagram lifted the ban on my new account
Step 6 – Login And Make Sure Everything Works
The last step in making sure that the ban was actually lifted was to login to the account via a browser and make sure that I had full access to the account. The good news is everything is working as expected!
After logging in with my credentials, I was able to access my profile and can start building out the account with a profile photo, bio, etc…
After jumping through all the hoops, Instagram lifted the ban and gave me access back to the new account
In Summary – Follow The Steps To Remove The Instagram Ban Exactly…Even If They Seem Silly
I hope these steps help you if your brand new Instagram account has been banned.When working to get Instagram to lift the ban on our account, be sure to follow every step and answer every email they send to you. Click To Tweet
While the process seems kind of silly and protracted, it only took a couple of days to get the account unlocked and I guess that’s not too bad.
If you have other experiences or suggestions for those out there who are experiencing an Instagram ban, be sure to share them in a comment so others can benefit.
ONE ADDITIONAL NOTE: I (nor any other individual) cannot help you gain access to a banned account. Only you can do that by working directly with Instagram/Facebook. Follow the steps carefully and make sure you respond to every single email.
Thursday 23rd of March 2023
My instagram account is banned in india.. how to unban my account ?
Wednesday 8th of March 2023
Experiencing the same thing right now. I’ve recently started trying to have a life. That means creating social media, learning passwords, getting a VON and putting it on any tech I use or have, and figuring out how to use apps I’ve never had or used infrequently On Top Of being terrified of being stalked by my former RCMP protected abuser. It’s getting easier for them, and it seems that the law doesn’t want to keep up. Access to courts that through Covid could be done via Zooms, are now back to in person only, leaving those of us who are afraid to be out in public spaces without access to the law, or benefit from it. Which brings me back to “You’re Banned” after I hit the Create Account button on my very first Instagram account. This is unduly stressful for me. It needs to be challenged and changed, imo. The fear that before I ever existed someone else was already using my face / name/ identity to get me into trouble is a reality I can’t figure out how to survive, one I have been scarred by already.
This isn’t just an inconvenience, it’s retraumatizing.
Who’s been pretending to be me? How is sending a pic of myself with codes any different from what someone pretending to be me & stealing me From Me, already did? How is this going to correct the issue? How does this give Me Back To Me?! Anyone could do this again, or make some false accusations or… Anything. Then I face this nightmare again?
Monday 31st of October 2022
Hi, can someone tell me if this really comes from Facebook?
I recently submitted a form to Instagram because my account got disabled, but I think I did it through Facebook. I can’t remember that well and I got an email saying that I need to send a photo of me holding an ID to prove who I am.
This is the email that came from Facebook. Does anyone know if it does come from them?
Monday 31st of October 2022
how long should i expect it to take for instagram to notice my appeal? i mean i sent it 1½ hours ago. and still havent heard form them
Monday 31st of October 2022
For some reason my account was suspended today and when I click “appeal” i entered my email to get a code and have never received a code. I’ve tried several times to have them resend and it does nothing. Any ideas what to do? TIA