Eight Ways To Use Facebook To Stay Connected During Times Of Crisis

During times of crisis, communication is a critical aspect to keeping calm and managing tough times. Here are some tips on how Facebook can be a great communication tool to keep you connected with family, friends, and colleagues.

New Cartoon: The Social Media Kneejerk

Engaging in social media means preparing for potential crisis situations. Whether it’s an angry customer, a mistake in a tweet, or some other situation, you need to have a social media crisis plan in place to determine who will handle the situation, how it will be handled, and what process will be followed.