Are You Planning To Use QR Codes In Your 2011 Marketing?

As I mentioned in a previous article, some marketing firms are really starting to use QR codes in unique, effective ways. Yesterday, Mashable published a great infographic on the current state of understanding of QR codes, where they started, and how they have evolved.

The DoubleShot: A Lesson In How To Piss Off Your Customers Using Social Media

The Doubleshot, a Tulsa, Oklahoma coffee shop got a dose of social media reality today when it tweeted a notice to its customers that breastfeeding was no longer allowed in their shop.