10 Words And Phrases Social Media Pros Should Help Their Clients Understand

Speaking social can sometimes be tough, especially with clients who haven’t yet engaged in social media or sometimes just “don’t get it”. Even those clients who do get social are sometime confused about some of the specific terms and jargon that social media pros use.

What Is A Social Intranet And Is It Right For My Company?

Are you considering the addition of a social media component to your business Intranet? Guest blogger Karleen Murphy shares her thoughts on what makes for a good social Intranet.

How I Got My Job As Director Of Social Media – Step 1: Build Experience Then Blog, Tweet, Collaborate!

For those looking to build a career in social media, I thought I might share the story as one example of how to get a job in social media by using social media.

Social Intranet Best Practices – Balancing Sensitive Information With Organizational Culture

Building a great Intranet environment is often about balance. Balancing acts like those between openness and security, corporate needs and individual desires, and the balance between content and culture often make for long meetings and tough decisions. Internal communicators and Intranet managers often have to determine how much to share and the right format in which to share it.

Social Intranet Best Practices – Provide Users With An Advanced Search Option

Searchability is key in allowing your users to find content on your Intranet. While most users are happy with conducting a simple keyword search using a single text box, an advanced search feature allows users to find information and find it faster.

Social Intranet Tip – Get To Know Your Users Through Personas

Driving user adoption is one of the key challenges for any Intranet portal, but one of the most effective ways to ensure that your users are getting the most of your Intranet functionality is to ask them how they want to use it, observe how they actually use it, and either add/modify functionality to meet their needs or train them to use the portal better.

Social Intranet Tip – Weak Passwords Jeopardize Organizational Security

As the centralized point of access to organizational information, your Intranet portal may also represent a potential security risk. This is especially true if your portal is accessible to employees via the Internet. If your Intranet authentication is tied to your Active Directory or LDAP, be sure to put policies in place that ensure that your employees change their passwords on a periodic basis. In addition, be sure to encourage (or require) employees to use “strong” passwords, that are comprised of a combination of alpha characters, numbers, symbols and mixed cases.

“Do We Really Need An Intranet Portal?” – How Valuable Is The Technology You Represent?

How often do we question the technologies that our organization relies on? Are we trapped by legacy systems and users who are unwilling to adopt new solutions? Do these excuses keep us from asking “Why” we need a specific solution, is it useful, and is there a better alternative? This article looks at one such situation and provides some good justification for Intranet Portals.

Top 10 Must Haves For Every Good Social Intranet

Okay Intranet fans, here it is…the completely unofficial list of must have functionality for every Intranet:

{drumroll please….}

Building A Social Media Strategy? Be Sure To Include Your Intranet Manager!

Ahhh…reinventing the wheel. It’s an age-old tradition for a lot of organizations, especially when it comes to changes in technology. Some new class of productivity software comes along and the entire IT organization has to come to a grinding halt while a new strategy is defined. Remember stopping to define an ECM strategy? Or maybe it was an ERP strategy. Or could it have been an CRM strategy. Don’t even think about that amount of time and energy devoted to developing a .com or eCommerce strategy!

Facebook as an Intranet Part 3: 10 More Reasons Not To Consider Facebook For Your Intranet Platform

First, let me start off with a bit of a disclaimer. I’m not an anti-Facebook zealot and my goal isn’t to discourage the use of Facebook by companies and organizations. To the contrary, one of the biggest roles of my job is to explain how social media channels can be used effectively. So, with that said, my goal with this series of posts is to educate anyone considering the use of Facebook as their corporate Intranet to seriously reconsider. Using Facebook for a corporate Intranet is like using a hammer to loosen a nut. It can be done, but…why??

Facebook as an Intranet Part 2: More Reasons NOT To Select Use Facebook As An Intranet

The launch of the popular Social Network movie coupled with Facebook’s recent enhancements to their Groups functionality has fueled the requests for my opinion as to whether Facebook is becoming a viable platform for an organizational Intranet. I’ll be writing a blog post this weekend detailing the technical/functional reasons that Facebook still isn’t a good choice, but in the meantime I wanted to share this funny video pointing out that many employees just don’t take Facebook seriously.

10 Signs Your Organization Hasn’t Quite Figured Out Enterprise 2.0

Ready to roll out your new Enterprise 2.0 Strategy? Looking to save the company millions by implementing an internal social strategy? Think that implementing a blog will help you increase sales, cut support calls, and help unclutter your email Inbox?

Before you jump into the deep end and propose implementing any E2.0 solutions, you might want to take a look around and assess whether your organization has an understanding of what E2.0 really is and whether it is ready to take on an internal social strategy.

Your New Social Intranet Requires New Social Training

Let’s face it, new employees who come to your organization right out of college are probably pretty familiar with social media. The question is whether they understand the business acumen and fundamental principles of social networking to do it correctly.

Facebook As A Company Intranet Is A Nightmare Waiting To Happen

Recently, there has been a lot of discussion about whether Facebook is a suitable platform for organizations to build a corporate intranet. The fact that most employees are already on Facebook, combined with the low pricepoint (aka Free) often leads fiscally-focused executives to make statements like “Why build an Intranet, we can just use Facebook.”