Social Intranet Tip – Get To Know Your Users Through Personas

Driving user adoption is one of the key challenges for any Intranet portal, but one of the most effective ways to ensure that your users are getting the most of your Intranet functionality is to ask them how they want to use it, observe how they actually use it, and either add/modify functionality to meet their needs or train them to use the portal better.

"Do We Really Need An Intranet Portal?" – How Valuable Is The Technology You Represent?

How often do we question the technologies that our organization relies on? Are we trapped by legacy systems and users who are unwilling to adopt new solutions? Do these excuses keep us from asking “Why” we need a specific solution, is it useful, and is there a better alternative? This article looks at one such situation and provides some good justification for Intranet Portals.

The Difference Between Mashups And Messes…How Integrated Are Your Portal Applications?

One of the strengths of a good Intranet portal is the ability to integrate the disparate applications that exist within an enterprise. Just because links to the applications are presented in the portal or, in some cases, even natively surfaced in the portal doesn’t make them effectively integrated. Take a look at the following tips and see if they indicate that your portal has mashups or messes.

Facebook as an Intranet Part 3: 10 More Reasons Not To Consider Facebook For Your Intranet Platform

First, let me start off with a bit of a disclaimer. I’m not an anti-Facebook zealot and my goal isn’t to discourage the use of Facebook by companies and organizations. To the contrary, one of the biggest roles of my job is to explain how social media channels can be used effectively. So, with that said, my goal with this series of posts is to educate anyone considering the use of Facebook as their corporate Intranet to seriously reconsider. Using Facebook for a corporate Intranet is like using a hammer to loosen a nut. It can be done, but…why??

Facebook as an Intranet Part 2: More Reasons NOT To Select Use Facebook As An Intranet

The launch of the popular Social Network movie coupled with Facebook’s recent enhancements to their Groups functionality has fueled the requests for my opinion as to whether Facebook is becoming a viable platform for an organizational Intranet. I’ll be writing a blog post this weekend detailing the technical/functional reasons that Facebook still isn’t a good choice, but in the meantime I wanted to share this funny video pointing out that many employees just don’t take Facebook seriously.

Your New Social Intranet Requires New Social Training

Let’s face it, new employees who come to your organization right out of college are probably pretty familiar with social media. The question is whether they understand the business acumen and fundamental principles of social networking to do it correctly.

Online Form Builder: A Hidden Gem of Intranet Productivity

Survey after survey indicate that some of the most popular applications on organizational Intranets are the employee directory, the cafeteria menu, and HR forms. What those surveys often don’t mention is the fact that many of those HR forms are still in MS Word or Adobe PDF format and aren’t able to be completed from within the browser.

5 Key Features To Consider When Choosing A Social Intranet

When building a business case around a social Intranet, there are a few key components to consider. Here are five suggested features that you might ask your potential vendors to demonstrate.

Is It Time For Your Intranet Annual Performance Review?

It never ceases to amaze me how few people trust their organizational intranets. A tool that was designed specifically for the purpose of helping employees do their job better and faster is often the joke of the water cooler. Yet organizations knowingly ignore the fact that employees don’t use or trust the information stored on their intranet.

Periodically, I have the great opportunity to sit in front of a group of employees and ask them about their intranet experiences. Often, it’s in anticipation of an intranet revamp, so the need for a “do-over” or an evolution has already been defined at some level. While the individual users and comments might be different, they usually go start with something like this:

Recent Volcanic Eruption Can Help Stress The Importance Of Your Social Intranet Apps

Sometimes opportunities knock quietly….and sometimes they hit us with explosive force. The trouble is, we often miss them even though they are staring us right in the face. As an example, take a look at the recent volcanic explosion in Iceland. This natural disaster has demonstrated the need for business travelers to have access to their corporate information, regardless of where they are located.