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Social Intranet Best Practices – Balancing Sensitive Information With Organizational Culture

Building a great Intranet environment is often about balance. Balancing acts like those between openness and security, corporate needs and individual desires, and the balance between content and culture often make for long meetings and tough decisions. Internal communicators and Intranet managers often have to determine how much to share and the right format in which to share it.

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Social Intranet Best Practices – Balancing Intranet Governance And End-User Contribution

When it comes to Intranets, governance is one of those topics that tends to divide folks into some pretty extreme camps. One side contends that users should be able to govern themselves and, when left alone, content driven by the users will be rich and meaningful. The folks on the other side of the fence believe that content should be generated by the organization for consumption by the users. Their position is often based on the argument that end-users would pose a risk to the organization by sharing incorrect, privileged, or inappropriate content. The reality is that these two camps do have valid points, but the best practice is to land somewhere in the middle.

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