Do You Speak The Language Of Social Media? [Comic]

The other day, I overheard an entire conversation that was full of social media lingo and jargon. While I understood what the terms meant, I asked myself what I would think if I were an executive at a company that just didn’t understand social media.

Nurture Your Social Network By Helping Someone Else

Just a quick challenge for everyone today. Keep in mind that your social network largely consists of your in-person connections, as opposed to just your online fans, followers, and subscribers. So, today I challenge you to reach out to someone in your network who you haven’t spoken to in a while.

What Is A Social Intranet And Is It Right For My Company?

Are you considering the addition of a social media component to your business Intranet? Guest blogger Karleen Murphy shares her thoughts on what makes for a good social Intranet.

Cupcakes And Controversy: A Lesson In Business Social Media Etiquette

What can we learn when one business takes their anger out on another business in the social media space? Check out this great post by blogger Amy Stewart.

Social Media Comic: Your Customers Are Not The Enemy!

Do you treat the complaints of your customers with the respect they deserve or do you treat your customers like the enemy? Maybe you should listen more closely to the feedback they are offering!

How I Got My Job As Director Of Social Media – Step 1: Build Experience Then Blog, Tweet, Collaborate!

For those looking to build a career in social media, I thought I might share the story as one example of how to get a job in social media by using social media.

[Infographic] Is Your Brand Really Engaging Or Are You Just Wasting Time With Social Media?

Is your brand is actually engaging with your online community or just marketing to them? The following infographic provides a series of steps to determine whether you’re engaging or just yacking….

"Do We Really Need An Intranet Portal?" – How Valuable Is The Technology You Represent?

How often do we question the technologies that our organization relies on? Are we trapped by legacy systems and users who are unwilling to adopt new solutions? Do these excuses keep us from asking “Why” we need a specific solution, is it useful, and is there a better alternative? This article looks at one such situation and provides some good justification for Intranet Portals.

Top 10 Must Haves For Every Good Social Intranet

Okay Intranet fans, here it is…the completely unofficial list of must have functionality for every Intranet:

{drumroll please….}

5 Key Features To Consider When Choosing A Social Intranet

When building a business case around a social Intranet, there are a few key components to consider. Here are five suggested features that you might ask your potential vendors to demonstrate.

Recent Volcanic Eruption Can Help Stress The Importance Of Your Social Intranet Apps

Sometimes opportunities knock quietly….and sometimes they hit us with explosive force. The trouble is, we often miss them even though they are staring us right in the face. As an example, take a look at the recent volcanic explosion in Iceland. This natural disaster has demonstrated the need for business travelers to have access to their corporate information, regardless of where they are located.

Do You Know Your Employees? Social Intranets As The New Talent Management System

Imagine, for a moment, that you have accepted a new position as a corporate executive tasked with figuring our how to make your company work better, faster, cheaper. Along with the details of your position, you have been informed that you have access to a wealth of competitive intelligence, product experience, and innovative thinking at your fingertips. Sounds like a recipe for success, right?

Social Intranet Best Practices – Creating an Intranet Governance Team

When developing your Intranet, it’s best not to develop in a vacuum. You may not be the best person to make decisions on how employees will use the intranet to do their job. Be sure to identify employees that will be involved in the maintenance of the portal and get everyone involved in the design process. Create an Intranet Governance Council that will include at least one member from each department throughout your company. Bigger departments might have 2 or 3. Let the members of the governance council represent their department and tell you what employees in their department need to be able to do their job more efficiently.